USE OF INFORMATION TECHNOLOGIES IN SUPERVISION REMOTE PRACTICE: DATA SECURITY

Kirils Dubinins, Kristīne Mārtinsone

Abstract


Provision of remote services became relevant all over the world, during the 2020 COVID-19 pandemic. Latvian supervisors were also forced to transfer their practice to the digital space as well. COVID-19 pandemic challenges opened a wider range of opportunities for improvement remote practice. Pandemic also highlighted the risks associated with lack of relevant competences. At the global level over the last decade, risks associated with remote counselling summarized in guidelines, providing professionals with examples of best practice. In Latvia, on other hand, such guidelines have not adopted yet.

This study developed with the aim to find out the awareness of Latvian supervisors about the risks (cyber security) of using information technology and the protection of personal data in the conditions created by the COVID-19 pandemic.

To find out how Latvian supervisors are aware about the risks of using information technology (cyber security) and personal data protection, a survey conducted among Latvian supervisors and organizing an expert panel discussion, scientific strength of the study ensured by data triangulation.

The obtained results allowed to conclude that the COVID-19 pandemic highlighted the need for supervision remote practice, at the same time the research data show that the awareness of Latvian supervisors about the risks of information technology use (cyber security) and personal data protection is medium to low.

The results of the research show that in the education of Latvian supervisors it is necessary to allocate place for the acquisition of information technology (cyber security) risk and personal data protection regulation.

This research emphasizes the importance of several supervisors’ competences such as digital knowledge and personal data protection, however further research is needed to find the most effective methods how to improve these competences.

 


Keywords


COVID-19 pandemic, Cybersecurity, Personal Data protection, Remote practice, supervision, supervision competences

Full Text:

PDF

References


Angena, A., Mārtinsone, K. (2020). Latvijas supervizoru ētikas kompetences nozīmīguma un īstenojamības pašnovērtējums. Proceedings of the International Scientific Conference SOCIETY. INTEGRATION. EDUCATION, Volume V, Vol. 19, 34.

Braun, V., Clarke, V. (2006). Using thematic analysis in psychology. Qualitative research in psychology, 3(2), 77-101.

Eiropas Parlaments un Padome. (2016). Par fizisku personu aizsardzību attiecībā uz personas datu apstrādi un šādu datu brīvu apriti un ar ko atceļ Direktīvu 95/46/EK (Vispārīgā datu aizsardzības regula). Eiropas Savienības Oficiālais Vēstnesis, 119, 4.5.2016, Pieejams: https://eur-lex.europa.eu/legal-content/LV/TXT/PDF/?uri=CELEX:32016R0679&from=LV

European Commission. (2015). Special Eurobarometer 431: Data protection. Retrieved from https://ec.europa.eu/commfrontoffice/publicopinion/archives/ebs/ebs_431_en.pdf

Google/Harris Poll, Enterprise. (2019) Online Security Survey. Retrieved from https://storage.googleapis.com/gweb-uniblog-publish-prod/documents/PasswordCheckup-HarrisPoll-InfographicFINAL.pdf

Granger, S. (2001). Social engineering fundamentals, part I: hacker tactics. Security Focus. Retrieved from https://community.broadcom.com/symantecenterprise/communities/community-home/librarydocuments/viewdocument?DocumentKey=891b1f29-e2e7-4484-89c0-a2137ee82f8b&CommunityKey=1ecf5f55-9545-44d6-b0f4-4e4a7f5f5e68&tab=librarydocuments

Hicock, R. (2016) Microsoft Password Guidance. Microsoft Identity Protection Team. Retrieved from https://www.microsoft.com/en-us/research/wp-content/uploads/2016/06/Microsoft_Password_Guidance-1.pdf

International Organization for Standardization. (2018). Information technology — Security techniques — Information security management systems — Overview and vocabulary. ISO/IEC 27001:201. Retrieved from https://www.iso.org/isoiec-27001-information-security.html

International Telecommunication Union. (2008). O. Series X: Data Networks, Open System Communications and Security Telecommunication security. ITU-T X.1205 Interfaces, 10(20-X), 49. Retrieved from https://www.itu.int/rec/T-REC-X.1205-200804-I

Joint Task Force for the Development of Telepsychology Guidelines for Psychologists (APA). (2013). Guidelines for the practice of telepsychology. American Psychologist, 68(9), 791–800. Retrieved from https://doi.org/10.1037/a0035001

LR Saeima. (2020). Par Latvijas Nacionālo attīstības plānu 2021. – 2027. gadam (NAP2027). Latvijas Vēstnesis, 127, 06.07.2020. Pieejams: https://likumi.lv/ta/id/315879

Ministru kabinets. (2017). Prasības sociālo pakalpojumu sniedzējiem. Latvijas Vēstnesis, 126, 27.06.2017. Pieejams: https://likumi.lv/ta/id/291788

Ministru kabinets. (2020). Par ārkārtējās situācijas izsludināšanu. Latvijas Vēstnesis, 216A, 06.11.2020. Pieejams: https://likumi.lv/ta/id/318517

Nipers, J., Zīds, O., Kuklis, J. (2012). Profesionālajā izglītībā iesaistīto vispārizglītojošo mācību priekšmetu pedagogu kompetences paaugstināšana. Pieejams: https://profizgl.lu.lv/pluginfile.php/36205/mod_resource/content/0/3_modulis/O_Zida_materials.pdf

Profesionālās izglītības un nodarbinātības trīspusējās sadarbības apakšpadome (PINTSA). (2019). Supervizora profesijas standarts. Pieejams: https://registri.visc.gov.lv/profizglitiba/dokumenti/standarti/2017/PS-109.pdf

PwC. (2018). The Global State of Information Security® Survey 2018. Price Waterhouse Coopers. Retrieved from https://www.pwc.com/us/en/cybersecurity/assets/pwc-strengthening-digital-society-against-cyber-shocks.pdf

Statista. (2017). Actual status of data security worldwide from 2010 to 2025. Retrieved from https://www.statista.com/statistics/815167/worldwide-actual-status-of-data-security/

Verizon. (2019). Verizon 2018 data breach investigations report (DBIR). Retrieved from https://enterprise.verizon.com/resources/reports/2019-data-breach-investigations-report.pdf

Vides aizsardzības un reģionālās attīstības ministrija. (2020). Projekts VSS 48. Digitālās transformācijas pamatnostādnes 2021.-2027.gadam (informatīvā daļa). Pieejams: https://www.varam.gov.lv/sites/varam/files/content/files/digitalas-transformacijas-pamatnostadnes-_2021-27.pdf




DOI: https://doi.org/10.17770/sie2021vol5.6389

Refbacks

  • There are currently no refbacks.