• Ieva Vitolina Riga Technical University Distance Education Study Centre
  • Atis Kapenieks Riga Technical University Distance Education Study Centre



E-inclusion, e-learning, digital skills, digital skills gap, usage gap


The authors’ purpose was to analyse users of the blended e-learning course “Improvement of ICT skills” in context of e-inclusion and determine indicators for e-inclusion facilitation. We applied a practical use probability model to perform the analysis that identified the following factors: the degree to which the instructor was willing and able to share knowledge; the degree to which the students were interested and had the capacity to learn; and the degree to which the sponsoring organization supported and promoted learning. The study was based on evaluating a group of five hundred vocational teachers who were the learners. Our results indicated that the quality of e-learning materials and environment, instructor's support, student willingness and ability to learn were attributes that could impact learning carry-over and promoted e-inclusion.

Author Biographies

  • Ieva Vitolina, Riga Technical University Distance Education Study Centre
    M. Sci. Soc.
  • Atis Kapenieks, Riga Technical University Distance Education Study Centre
    Dr. Phys.


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